Custom Repair

Custom Repair

Postby Customer Service » January 14th, 2012, 4:10 am

Run Custom Repair:

To use this special Company/Verify module do the following:

1. Have all workstations except one exit out of C21.
2. Make a backup of your current company, just as a precaution.
3. Download and Save the customer repair file.
4. Launch the file and direct the installation to the company data folder that contains the data for this
company. Note: do not choose the overall data folder where all your companies are stored. If there is
any question of the company location, then run the C21 Help/About command while the company is
selected and note the path that is displayed for Company folder. That is the location to use.
4. Go to the System/Company/Verify command. (Select your company, if necessary)
5. Check the “Run Custom Repair” box.
6. Check the box for “Repair damage if possible”.
7. Click on the “Process” button.
Customer Service
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